faqs

general queries

To place an order, simply browse our website, select the items you wish to purchase, and click on the "Add to Cart" button. Once you've finished shopping, proceed to the checkout page where you can review your order and complete the payment process.

We accept a variety of payment methods including credit/debit cards, PhonePe, Google Pay, and bank transfers.

Yes, shopping on our website is safe and secure. We use industry-standard encryption technology to protect your personal and payment information. Additionally, we have strict privacy policies in place to safeguard your data.

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. You can also log in to your account on our website to view the status of your order.

Our return policy allows for returns and exchanges within 7 days of purchase. Items must be in their original condition with tags attached. Please refer to our Returns & Exchanges page for detailed instructions.

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. You can find more information on our International Shipping page.

Yes, you can cancel your order within 24 hours of placing it. Please contact our customer support team with your order number to initiate the cancellation process.

Absolutely! We source all of our products directly from authorized distributors and manufacturers. You can shop with confidence knowing that all items on our website are 100% authentic.

You can reach our customer support team via email at contact@t-hubtextiles.com, by phone at +91 90594 70904, or through live chat on our website. We're available to assist you Monday through Friday, 9 AM to 6 PM IST.

If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We will gladly arrange for a replacement or refund as per our policy.

You can update your account information, including shipping address, by logging in to your account on our website and navigating to the "My Account" section.

To unsubscribe from newsletters and promotional emails, simply click on the "Unsubscribe" link at the bottom of any email you receive from us. You can also manage your email preferences by logging in to your account and updating your settings.